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Terms and Conditions of Business 

Reference to the "Company" in these condition of business means Certnfase Limited. 

Basis of Contract

The placing and acceptance of any order must be on the understanding that the customer agrees that the following terms and conditions take complete precedence and cover the complete understanding of the parties concerned and there are no further conditions or obligations,oral or written, other than those stated except where special terms and conditions have been specifically agreed in writing by the company. 

Quotations and Acknowledgements

Quotations are valid for thirty days and are not binding until confirmed following receipt of order.  The Company may vary the price quoted following sight of copy, or any amendments and variations made at the customers request.  The Company reserves the right at any time without limit to rectify any accidental errors and omissions on quotations and/or acknowledgements. 

End Usage

If requested the Company will make product recommendations for particular usage but no guarantee is given, either express or implied, and it is for the customers to satisfy him/herself as to the fitness of the Company's product for the end use that he/she has in mind and to advise the Company of any specific technical or safety requirements at the time of enquiry and order.  The Company will use its discretion as to the product material used unless specifically instructed by the customer at the time of ordering.  Samples of all substrates are available upon request.  As part of its policy of ongoing quality improvement the Company reserves the right to upgrade its material specifications at any time without notice. 

Material Supplied by Customer

The Company may reject any garments, merchandise or other materials supplied or specified by the customer which may appear unsuitable.  Additional costs incurred if materials are found to be unsuitable during production may be charged except that if the whole or any part of such additional cost could have been avoided but for unreasonable delay by the Company in ascertaining the unsuitability of the materials then that amount shall not be charged to the customer.  Where materials are so supplied or specified, the printer will take every care to secure the best results,but responsibility will not be accepted for imperfect work caused by defects in or unsuitability of materials so supplied or specified. 

Standing Materials

Metal, film, glass and any other materials owned by the Company and used the in the production of screens, film setting, negatives, positives and the like shall remain the Company's exclusive property.  Such items when supplied by the customer shall remain the customer's property. 

Customer's Property

Property supplied by or on behalf of the customer whilst in the Company's possession or in transit shall be entirely at the customer's risk unless otherwise agreed and the customer should insure accordingly. 

Clarity of Copy

A charge may be made to cover any extra work that may arise from copy that is supplied which is not clear and legible, colour separated and suitable for photographic reproduction without retouching. 

Copyright and Illegal Matter

The Company shall be indemnified by the customer in respect of any claims, costs, and expenses arising out of any libellous matter or any infringement of copyright, patent design or any other proprietary of personal rights contained in any material printed or embroidered for the customer.  The indemnity shall extend to any amounts paid on a lawyer's advice in settlement of any claim.

The Company shall not be required to print or embroider any matter which in its opinion is or may be of an illegal or libellous nature or an infringement of the proprietary or any other rights of any third party.  The Company may use prints and embroidered items as samples and fro promotional purposes until such time as such use shall have been expressly forbidden by the customer for whom the prints and embroidery were originally produced. 


Proofs of work may be submitted on request by and for customer's approval and charged for in accordance with the Company's current price list.  The printer shall incur no liability for any errors not corrected by the customer in proofs so submitted.  Customer's alterations and additional proofs necessitated thereby may be charged extra.  When style, type or layout is left to the printers judgement, changes therefrom made by the customer may be charged extra.  Production will not commence without design approval and if this is not received within twenty-four hours of submission,despatch of the order may be affected. 

Colour Matching

Unless a specific colour match is requested all colours will be in accordance with the company's standard range.  Any colour outside the standard range will be denoted a special match and charged accordingly.  Every effort will be made to achieve a commercially acceptable match. 

Force Majeure

The Company shall be under no liability if it is unable to carry out any provision of the order for any reason beyond its control including acts of god, legislation, war, fire, flood, drought,failure of power supply or lockout, strike or other action taken by employees in contemplation of furtherance of a dispute or owing to any inability to procure materials required for the performance of the order.  During the continuance of such a contingency the customer may give written notice to the Company to elect to terminate the order and pay for work done and materials used, but subject thereto shall otherwise accept delivery when available. 

Amendments or Cancellations

Any order accepted by the Company may be amended or cancelled only with the Company's written consent.  Any costs incurred by the Company in connection with the order may be charged. 

Variation in Quantity

Every endeavour will be made to deliver the correct quantity ordered, but 'must have' quantities are conditional upon margins of 5 per cent being allowed for overs or shortage. 

Packing, Despatch and Delivery

Delivery times are approximate and the Company cannot be held responsible for the consequences of late deliveries.  Where a specific delivery date is negotiated every effort will be made to meet the customer's requirements.  Despatch will be made to one specific address except where expressly agreed between the customer and the Company at the time of ordering.  Split or deferred deliveries will only be undertaken following express agreement with the Company.  Should work be suspended at the request of or delayed through any default of the customer for a period of 30 days the printer / embroiderer shall then be entitled to payment for work already carried out, materials specially ordered and other additional costs including storage. 

Company Liability

The Company shall not be liable for any loss to the customer arising from the consequences of any delay or loss during transit.  The Company accepts no liability for consequential loss of any kind howsoever caused. 


Claims cannot be entertained unless the Company is notified in writing within five working days of receipt of the consignment of any shortage in the stated quantity, errors in copy, colours, size or clarity of goods supplied.  In the event of damage in transit the Company must be advised in writing within three days of receipt of the consignment.  The customer must also advise the carrier concerned of any such damage at the same time as notifying the Company, retaining such evidence of damage as may be necessary.  Non deliveries must be notified to the Company in writing within fourteen days of the date of the invoice. 

Terms of Payment

Delivery of work shall be accepted when tendered and title of the goods shall pass on despatch or notification that the work has been completed and payment shall become due. 

Payment is due on the last day of the month following the month of invoice unless specifically agreement has been reached with the Company and confirmed in writing. 

The Company reserves the right to charge interest on overdue accounts at the rate of 2% per month to run from the due date of payment until receipt of the full amount by the Company whether or not judgement has been granted in respect of the debt. 

The Company reserves the right to withhold further goods where the account is in arrears.  Any part of an order in course of manufacture may be completed and sent in and invoiced to the customer. 

New customers may be requested to furnish two business references which may include one from their bank. The Company reserves the right at any time without limit to rectify any accidental errors and omissions on invoices. 

The Company reserves the right to set off any monies due from the Company to the customer (or holding, subsidiary or associated company of the customer) against monies due to the Company. 


The Company reserves the right to charge Value Added Tax at the rate ruling at the tax point date whether it appears or not on the quotation or invoice. 

General Lien

If the customer cannot pay his/her debts as they become due the Company shall have the right not to proceed further with any order or other work for the customer and be entitled to charge for work already carried out whether completed or not, such a charge to be an immediate debt due to the Company.  In respect of all due unpaid debts from the customer, the Company shall have a general lien on all goods and property in his possession  whether worked on or not and shall be entitled on the expiration of fourteen days notice to dispose of such goods or property in such manner and at such a price as he thinks fit and to apply the proceeds towards such debts. 


The conditions and other express terms of the Contract shall be governed and construed in accordance with the Laws of England.